RETURN OF GOODS, SHORTAGES & ORDER CANCELLATION
PLEASE READ THIS RETURNS, SHORTAGES, AND ORDER CANCELLATION POLICY CAREFULLY BEFORE YOU USE OUR WEBSITE. BY USING OUR WEBSITE YOU CONFIRM THAT YOU ACCEPT OUR TERMS OF BUSINESS.
1. RETURNING DAMAGED OR FAULTY GOODS
1.1 The Company does not accept returns of non-faulty items unless specifically agreed beforehand with company management (handling charges may apply )
1.2 Any shortages or damages must be reported to the company within three working days of receiving the delivery. All claims shall be deemed to be waived and absolutely barred if they fall outside these timescales.
1.3 In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, the Company, at its own option, will make good any shortage or non-delivery, replace any damaged or defective goods in question provided that point 1.2 above is adhered to.
1.4 The company may ask you to return defective or damaged goods to our depot. The company will arrange the uplift via its own courier. You are requested to pack the goods and prepare them for uplift which will be arranged for a mutually convenient time.
2. CANCELLING AN ORDER
On our website, you may place an order to purchase products advertised for sale by following the onscreen prompts. You will have an opportunity to check and correct any input errors in your order up until the point at which you place your order by clicking the Place order button on the checkout page. After this point, if you wish to cancel or amend your order you will need to call or email us and we will endeavor to accommodate your request. Please note, once the delivery has left our depot we will not be able to amend your order or recall the shipment.
3.WARRANTIES & LIABILITIES
3.1 To the extent possible the Company shall transfer any manufacturer’s warranty applicable to any Goods purchased under this Contract to you the Customer.
3.2 Unless expressly provided in these Terms, all warranties conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. The warranty as to the fitness of the Goods for any particular purpose even if that purpose is stated in your order, must be satisfied by yourself as to the fitness of purpose for which they are intended.
3.3 In the event of any claim being made by you the Customer, you shall give the Company a reasonable opportunity to inspect the Goods, and liability will not be accepted
Nothing in these terms (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law. Subject to this, our liability to you in relation to the use of our website or under or in connection with these terms of use, whether in contract, tort (including negligence), or otherwise, will be limited as follows:
(a) To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature.
(b) We will not be liable for any consequential, indirect, or special loss or damage.
(c) We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.
(d) We will not be liable for any loss or damage arising out of any event or events beyond our reasonable control.